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PRODUCT DESCRIPTION
We never understood why to-go tumblers made design decisions that compromised the coffee drinking experience. The senses–taste, smell, and touch–were ignored, while durability and extreme heat retention were prioritized. Why not both?
Introducing Carter, a travel mug finally worthy of the coffee inside. Designed to amplify the senses and engineered to fit the most popular manual brewing devices, you can now enjoy coffee at its fullest, everywhere. This is the best Insulated Coffee Mug in the segment
Features
Aromatic wide mouth (You don’t sip out of a tiny hole at home. A mug-inspired mouth lets you access coffee’s full aroma and gauge the temperature before you drink)
Drinkable thin lip (A tapered thin lip mimics a Cabernet glass to deliver coffee directly to your taste buds while also sitting comfortably on your mouth)
True taste ceramic coating (Your coffee should taste how you intended. Unlike stainless steel, a ceramic interior keeps your brew free of odours, oils, and “old penny” tasting notes.)
Heat lock double wall vacuum
Leakproof seal
Brew directly into it and travel where-ever you want to.
FAQ Is Carter dishwasher safe? We recommend hand washing your Carter in hot, soapy water with a long-handled soft bristle brush. Avoid using anything abrasive to clean Carter as it may damage the ceramic coating
What materials are used for Carter? Carter is constructed with 18/8 stainless steel. The exterior is made of BPA-free plastic and the interior features a food-grade ceramic coating.
Is Carter microwave safe? No, please do not microwave Carter. Steel and microwaves don't mix.
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Fits most standard drippers and the AeroPress® Coffee Maker.
SHIPPING & RETURNS
We have partnered with various courier services to fulfill your order. If we receive an order after 2:00 pm, then the next day will be considered as the first day of delivery/shipping duration. Our delivery service partners work on all days of the week but we do not guarantee delivery on Sunday and on any holidays.
Please reach out to us within 7 days of receiving your product if you would wish to return/exchange it. We shall initiate the pick-up of your product and initiate your refund/exchange post inspection of the product by our technical team. Refunds/Exchanges are only applicable under the below conditions
If there is any manufacturing defect which is hampering the optimal intended use of our products.
If you have received the product in a damaged condition; in this case, you need to inform us about the condition along with images within 24 hours of receipt of your order by you.
The following shall not be eligible for return or replacement:
Damages due to misuse of the product
Incidental damage due to malfunctioning of product
Any consumable item which has been used/installed
Products with tampered or missing serial/UPC numbers
digital products/services
Any damage/defect which is not covered under the manufacturer's warranty
Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered
Charges for value-added services like express delivery, gift wrapping, personalization etc are non-refundable.
Please ensure that product is in unused and original condition which includes all price tags, labels, accessories, original packing and the invoice along with the product. And in the case of any manufacturing defects, we require the original packing, accessories and invoice even though the product may have been used by you.
